FROM OUR WORLD. TO YOURS.

Good things,
on their way.

A little joy,
brought home your way.

Delivered to your door, or collected in person.
See the costs, timings and collection steps at a glance.

View delivery optionsI would like to collect
Foldable sun hat on a boat-side seat, from the Goosebump image archive
DESIGN, INTO YOUR EVERYDAY.
01 / HONG KONG DELIVERY

Choose how
it comes to you.

Choose a service to suit your timing.
Delivery times are estimates, not a guaranteed arrival date.

STANDARD DELIVERY

Standard delivery

HK$30
5–10 working days

For favourite things you can wait a little longer for.

EXPRESS DELIVERY

Express delivery

HK$60
1–3 working days

Working days are Monday to Friday.

A LITTLE MORE TO LOVE

Free standard Hong Kong delivery

HK$0
After discounts, spend HK$800+

Applies to standard delivery.
Usually 5–10 working days.

A GIFT BY A PARTICULAR DATE?

A gift for a particular date?

Contact us before ordering to find out what can be arranged.

Ask about delivery first
Goosebump Hollywood Road 81A store entrance archive
81A HOLLYWOOD ROAD / CENTRAL
02 / COLLECT IN CENTRAL

Come to collect.
Stay a little longer.

LG/F, 81A Hollywood Road, Central
Daily 12:30–20:00

  1. 01

    We get it ready.

    Your order will be ready within 1 business day.

  2. 02

    Wait for the notification.

    Visit only after receiving your Ready for Pickup notification.

  3. 03

    Come in for your favourite things.

    Orders are normally held for 14 days after notification.
    Contact us if you need more time.

Plan your visitOpen the map
03 / A FEW THINGS TO KNOW

Before you order,
a few things to know.

Other destinations, or a question after delivery.
Talk to us if you need help.

Sending outside Hong Kong?International orders

Online checkout currently supports Hong Kong delivery. For destinations outside Hong Kong, please contact us before ordering to confirm whether delivery can be arranged and the applicable cost.

Ask about your destination
A defective or incorrect item?Contact us within 7 calendar days

If an item is defective or we supplied an incorrect item, please contact Goosebump within 7 calendar days after delivery or in-store collection. See our Returns and Refunds Policy for what to provide and how we will help.

This commercial reporting period does not affect your statutory rights under applicable Hong Kong law.

Contact us for help
Need more time to collect?Collection arrangements

Orders are normally held for 14 days after your Ready for Pickup notification. Contact us if you need more time.

Ask for more collection time
A LITTLE HELP, BEFORE IT SETS OFF.

Talk it through.
Feel a little more at ease.

For delivery enquiries, include your destination and preferred arrival date.
For an existing order, please include your order number.

Ask us on WhatsAppOther ways to get in touch

Delivery

Hong Kong delivery

Choose the delivery option that suits your order. Our current service guide lists express delivery at HK$60 (usually 1–3 working days, Monday to Friday) and standard delivery at HK$30 (usually 5–10 working days). Standard Hong Kong delivery is free for orders of HK$800 or more after discounts.

Delivery times are estimates. Please contact us before ordering if you need a gift by a particular date.

Collect in Central

Store pickup is available at Goosebump, 81A Hollywood Road, Central. Your order will be ready within 1 business day. Please wait until you receive your Ready for Pickup notification before visiting the store. Orders are normally held for 14 days after notification; contact us if you need more time.

Plan your visit

International orders

Online checkout currently supports Hong Kong delivery. For destinations outside Hong Kong, please contact us before ordering to confirm whether delivery can be arranged and the applicable cost.

Ask about delivery to your destination

Defective or incorrect items

If an item is defective or we supplied an incorrect item, please contact Goosebump within 7 calendar days after delivery or in-store collection. See our Returns and Refunds Policy for what to provide and how we will help. This commercial reporting period does not affect your statutory rights under applicable Hong Kong law.