Hong Kong delivery
Choose the delivery option that suits your order. Our current service guide lists express delivery at HK$60 (usually 1–3 working days, Monday to Friday) and standard delivery at HK$30 (usually 5–10 working days). Standard Hong Kong delivery is free for orders of HK$800 or more after discounts.
Delivery times are estimates. Please contact us before ordering if you need a gift by a particular date.
Collect in Central
Store pickup is available at Goosebump, 81A Hollywood Road, Central. Your order will be ready within 1 business day. Please wait until you receive your Ready for Pickup notification before visiting the store. Orders are normally held for 14 days after notification; contact us if you need more time.
Plan your visit
International orders
Online checkout currently supports Hong Kong delivery. For destinations outside Hong Kong, please contact us before ordering to confirm whether delivery can be arranged and the applicable cost.
Ask about delivery to your destination
Defective or incorrect items
If an item is defective or we supplied an incorrect item, please contact Goosebump within 7 calendar days after delivery or in-store collection. See our Returns and Refunds Policy for what to provide and how we will help. This commercial reporting period does not affect your statutory rights under applicable Hong Kong law.
